Resources
Real estate glossary for LATAM brokers.
62 terms — 40+ real estate, CRM and proptech terms explained in broker language. To get the vocabulary of the trade.
A
AI Copywriting
Automatic generation of property descriptions and sales text using AI models trained on real estate language.
AI Photo Enhancement
An automatic process that uses artificial intelligence to improve the quality, lighting, and composition of property photos taken with a smartphone.
Amenities
The common facilities and services of a condominium or development — pool, gym, event rooms, 24/7 security — that add value and differentiate the property.
AML (Anti-Money Laundering)
A set of legal obligations that brokers and real estate firms must meet to prevent the sector from being used for money-laundering operations.
B
Bank Guarantee
A financial instrument issued by a bank that guarantees payment of an obligation in a real estate transaction if the debtor is unable to fulfill it.
Brokerage Agreement
A written agreement between the property owner and the broker that sets out the exclusivity terms, commission, and property marketing plan.
Brokerage Note
A document issued by the broker at the close of a deal that details the commission earned, the parties involved, and the data of the transacted property.
C
Closing Price
The final price at which a property sale is completed, resulting from the negotiation between buyer and seller.
Commercial Valuation
A broker's estimate of a property's market value through a comparative market analysis, used to set the asking price for sale or rent.
Condominium Ownership (Strata Title)
A legal regime governing the co-ownership of buildings and condominiums, where each owner holds title to their unit and shares common areas with the other co-owners.
Conversion Rate
The percentage of leads that advance from one funnel stage to the next, or that ultimately become active clients.
CRM Pipeline
The kanban board inside a CRM that displays all active opportunities organized in columns by their stage of progress.
Customer Acquisition Cost
The total investment a real estate agency makes to acquire a client who closes, divided by the number of closings in a period.
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L
Lead Scoring
A scoring system that ranks leads by their likelihood of converting into clients, based on behavior and profile.
List Price
The value at which the owner and broker agree to advertise the property on portals and marketing materials.
Listing Studio
A workspace inside a real estate CRM that centralizes the creation, editing, and publication of property listings with AI assistance.
Listing Syndication
A feature that lets brokers publish a property to multiple listing portals simultaneously from a single platform.
M
MLS (Multiple Listing Service)
A shared system among agencies that allows brokers to publish and access a common property inventory for collaborative selling.
Mortgage
A long-term bank loan secured against the purchased property itself, repaid by the buyer in periodic installments over the agreed term.
O
P
Power of Attorney
A legal document granted before a notary that authorizes one person to act on behalf of another to complete formalities or sign documents in a real estate transaction.
Pre-Sale (Off-Plan)
A stage in which a construction project is marketed before completion, typically at lower prices in exchange for the buyer assuming schedule risk.
Price per Square Meter
An indicator expressing the value of a property divided by its floor area in square meters, used to compare properties of different sizes in the same market.
Property Appraisal
A technical, documented process by which a certified appraiser determines the market value of a property for sale, financing, or legal purposes.
Property Appreciation
The increase in a property's value over time, driven by factors such as location, urban improvements, or rising demand.
Property Deed
A notarized document that formalizes the transfer of property ownership and must be recorded in the Public Registry to have full legal validity.
Property Handover Certificate
A document signed by the seller and buyer at the time of the physical handover of a property, recording the condition of the asset and transferring the keys.
Property Listing
A property record available for sale or rent that includes a description, photos, price, and technical details of the property.
Property Listing Acquisition
The process by which a broker secures a mandate from a property owner to market their home, ideally on an exclusive basis.
Property Management Company
A company or professional that manages rentals, maintenance, collections, and tenant relations on behalf of a property owner.
Proptech
The sector of technology companies innovating in the real estate industry with digital solutions for brokers, investors, and end users.
Public Registry
A state institution where property deeds, mortgages, and encumbrances are recorded, providing legal certainty and public notice for real estate transactions.
Purchase Agreement
A preliminary contract before the final deed in which buyer and seller commit to completing the transaction on the agreed terms.
R
Real Estate
The category of immovable property — land, homes, commercial spaces, and industrial buildings — that are bought, sold, and rented.
Real Estate Agency
A company that intermediates in the purchase, sale, or rental of properties, typically with a team of brokers under a common brand.
Real Estate AI
The application of artificial intelligence to real estate to automate processes, generate content, analyze data, and predict market behavior.
Real Estate Automation
The use of software to execute repetitive real estate tasks automatically, without manual intervention from the broker.
Real Estate Broker
A licensed professional who acts as an intermediary in real estate transactions, advising both buyer and seller.
Real Estate Commission
The fee earned by a broker or agency upon completing a property sale or rental, calculated as a percentage of the transaction value.
Real Estate Copywriting
Persuasive text that describes a property in listings, portals, and social media — designed to attract inquiries and accelerate the sale.
Real Estate CRM
Specialized software that centralizes client, property, and follow-up management for a real estate agency.
Real Estate Developer
A company that finances, builds, and sells new real estate projects such as apartment buildings, condominiums, or residential developments.
Real Estate Follow-Up
A set of scheduled contacts the broker makes after an initial interaction to maintain prospect interest and advance the negotiation.
Real Estate Integration
A technical connection between a real estate CRM and external platforms — portals, WhatsApp, calendars, accounting — to automatically sync data.
Real Estate KYC
The identity and source-of-funds verification process that brokers must perform on their clients to comply with anti-money-laundering regulations.
Real Estate Lead
A person who has expressed interest in buying, selling, or renting a property and whose contact details are already on record.
Real Estate Photography
Professional property images taken with proper technique and equipment to maximize visual appeal in portals and marketing materials.
Real Estate Pipeline
A visual representation of how each sales or listing opportunity progresses through the stages of the commercial process.
Real Estate Portal
A specialized website where buyers, renters, and investors search for properties and brokers publish their listings.
Real Estate ROI
The return on investment generated by a property or a real estate business, expressed as a percentage of the initial investment.
Real Estate Sales Funnel
A model that describes a prospect's journey from first contact to closing, showing how opportunities are filtered at each stage.
Real Estate Trust (Fideicomiso)
A contract by which a person transfers ownership of a property to a trustee to administer or guarantee it for the benefit of a third party.
S
Secondary (Resale) Market
The market segment where pre-owned or used properties are bought and sold, as opposed to the primary market of new or off-plan developments.
Showing Schedule
A CRM module that manages the property showing calendar, including confirmation, reminders, and post-showing feedback logging.
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